Hendrikje Kühne
- Senior consultant at osb international
- Change management
- Agile organization
- Digital transformation
- Process management
- IT alignment
Recent consulting activities
- Agile techniques and agility within the organization
- Introduction of process management and process simulation
- Process design
- Sparring partner for managers for the introduction of agile methods and process management
- Implementation of service and customer orientation
- Seminar "Becoming Agile"
- Lectures at Hanover University
Professional background
- Diplom degree in sociology with a primary focus on development sociology
- Trained in network technology at the Association for New Careers (Gesellschaft für neue Berufe)
- Trained as a TQM multiplier at GE-CompuNet (General Electric)
- Trained as an IT service manager
- Implementation and operation of networks, technology and organizational consulting at GE-CompuNet
- Management at KPMG
- Consulting projects on strategic consulting and eGovernment at KPMG
- Organizer at itSMF e.V. (IT Service Management Forum) for more than 10 years
- Change management practitioner
- Certified COBIT 5 process assessor
- ITIL expert and practitioner
- PRINCE2 and PRINCE2Agile certified
- Talks and blogs / articles on change, IT organizations and agility
- Survey: "Is agility the answer?"
»Why should we not take the time to learn from our mistakes?«
