Janina Reitschmied

  • Network partner of osb international, primary consulting focus on strategy development, customer experience management and change management

Recent consulting activities

  • Consulting and support for strategy and organizational development in organizations and organizational units
  • Projects on roll-out and follow-up of customer experience management (service design, design thinking)
  • Consulting for management teams in strategic re-orientation, strategy implementation, change management
  • Design and facilitation of leadership conferences

Professional background

  • Degree in international business administration, Vienna University of Economics and Business Administration, 2006
  • CEMS Master of International Management at the Vienna University of Economics and Business Administration and the Copenhagen Business School, degree in 2006
  • Degree in systemic coaching, organizational development and HR development at the ARGE Bildungsmanagement Wien, graduated in 2018
  • Certified Process Communication Model (PCM) trainer (Kahler Communication - KCG)
  • Continuous training and education in organizational design (OSB), group dynamics (ÖGGO), management (IESE), customer experience management training and coaching (CX Agentur)
  • More than 10 years of experience in management and leadership, most recent as Brand General Manager at L'Oréal Austria GmbH; responsibility for budget and sales. Head of sales, marketing and professional training

»Sustainable and customer-centered«

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