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»A new point of view quickly puts what you do into perspective.«

Hendrikje Kühne

  • Senior consultant at osb international
  • Change management
  • Agile organization
  • Digital transformation
  • Process management
  • IT alignment

Recent consulting activities

  • Agile techniques and agility within the organization
  • Introduction of process management and process simulation
  • Process design
  • Sparring partner for managers for the introduction of agile methods and process management
  • Implementation of service and customer orientation
  • Seminar "Becoming Agile"
  • Lectures at Hanover University

Professional background

  • Diplom degree in sociology with a primary focus on development sociology
  • Trained in network technology at the Association for New Careers (Gesellschaft für neue Berufe)
  • Trained as a TQM multiplier at GE-CompuNet (General Electric)
  • Trained as an IT service manager
  • Implementation and operation of networks, technology and organizational consulting at GE-CompuNet
  • Management at KPMG
  • Consulting projects on strategic consulting and eGovernment at KPMG
  • Organizer at itSMF e.V. (IT Service Management Forum) for more than 10 years
  • Change management practitioner
  • Certified COBIT 5 process assessor
  • ITIL expert and practitioner
  • PRINCE2 and PRINCE2Agile certified
  • Talks and blogs / articles on change, IT organizations and agility
  • Survey: "Is agility the answer?"

»Why should we not take the time to learn from our mistakes?«

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